Privacy Policy

Last updated: March 22, 2024

This Privacy Policy describes how Good Time Brewing (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from goodtimebrewing.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. If you continue to use the Services after we make any changes to this Privacy Policy, you are agreeing to be bound by this Privacy Policy as modified.

How We Collect and Use Your Personal Information

To provide the Services, we may collect (and may have collected over the past 12 months) certain personal information about you from a variety of sources, as set out below. The information that we may collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view or put in your cart.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We may use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention. We may use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Communicating with you. We may use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve, optimize and report on the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.



How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate or business structure, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category

Categories of Recipients
  • Identifiers such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

User Generated Content

You hereby grant us the worldwide, non-exclusive, perpetual, irrevocable, royalty-free right and license to publish, display, reproduce, modify, create derivative works of and commercially exploit any material, information, notifications, reviews, articles, photographs, art, logos or other types of communication (hereinafter referred to as the "User-Generated Content" or "UGC") which you create on the Site as a registered user of the Services (“Registered User”). We may freely use and transfer the UGC and disclose the UGC to third parties. By creating or posting any UGC on the Site, you expressly represent and warrant that you have the right to grant us the foregoing license and that such UGC does not infringe or violate the rights of any third party.

If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties. Registered Users are liable for the UGC they publish on the Site.

Registered Users must not, and must not allow any third party to, publish UGC on the Site which:

  • is of a marketing nature or has marketing purposes,
  • is unlawful, deceptive, misleading, fraudulent, threatening, abusive, harassing, libelous, defamatory, tortious, obscene, pornographic or profane, has sexist, political or racial character, violates other people's rights, including any intellectual property rights, rights of privacy and/or rights of publicity,
  • is offensive or in any way breaches any applicable local, national or international law or regulation,
  • violates this Privacy Policy, reveals any personal information about another individual, including another person's name, address, phone number, email address, credit card information or any other information that could be used to track, contact or impersonate that person,
  • has a disloyal or unlawful purpose and/or content (or promotes unlawful purposes), or
  • is technically harmful (including without limitation computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software, harmful data or conduct).

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. 

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions. 

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.



Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that the Services are directed towards users who reside in the United States. By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States. Some of these countries may not offer the same level of privacy protection as your own. 

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@goodtimebrewing.com. 

Additional Information for California Consumers


Under the California Consumer Privacy Act (“CCPA”), as amended by the Consumer Privacy Rights Act (“CPRA”), we are required to provide specific disclosures about how we use and disclose personal information (“California Personal Information”) about you (“consumers” in this section).  This section covers how we have collected, used, disclosed and otherwise processed your California Personal Information over the past 12 months, as well as additional rights you may have with respect to your California Personal Information. This section does not reflect our processing of California Personal Information where an exception under California law applies. 

 

California Personal Information  


Depending on your online and offline interactions with us, we (or certain third party services you may access through our Site, such as Shopify) may collect and process the following categories of California Personal Information:

 

  • Identifiers: including contact details such as real name, postal address, email address, account name, or other similar identifiers;
  • Financial Information: including credit card information;
  • Customer Records: paper and electronic customer records containing Personal Information, such as name, address, telephone number;
  • Purchase History and Tendencies: commercial information including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
  • Internet or Other Electronic Network Activity Information: including your interactions with our Site; 
  • Audio, Electronic, Visual, or Similar Information: audio, electronic, visual, or similar information (but note that we do not sell this information). For example, if you contact our call center, we may retain a copy of that call recording.
  • Inferences: drawn from the information collected. 

 

Certain California Personal Information that we collect about you may be considered “Sensitive Personal Information” within the meaning of California Privacy Law, including credit card information which may be collected by our third party vendors (including Shopify) for billing and transactional purposes in connection with providing you our products and Services. We only use and disclose Sensitive Personal Information as necessary in connection with the performance of services and the provision of goods, compliance with federal, state, or local laws, and as otherwise permitted by California Privacy Law.

 

Sources


We collect the categories of California Personal Information identified in the sub-section above directly from you, automatically as you use our Site and Services, and from third parties such as data analytics providers, social media networks, and distributors and intermediaries. 

 

Purposes of Use 


We use California Personal Information for the following business and commercial purposes:

Business Purposes

Commercial Purposes

Negotiate, conclude, and perform contracts with vendors;

Manage our accounts and records;

Operate our Site, including through the use of analytics software;

Communicate with individuals that are, or who represent, customers, vendors, or web users related to transactions;

Protect our rights and interests;

Ensure the security of our Site and other assets;

Legal and regulatory compliance and internal control evaluations and audits (including where conducted by our internal and external audit service providers);

Obtain legal advice, including for legal proceedings and litigation and also in connection with the sale, purchase or merger of a business;

To provide the products, information and services you request; 

For security, credit or fraud prevention purposes; 

To provide you with effective customer service; 

To provide you with a personalized experience when you use our Site;  

To contact you with information and notices related to your use of our Site; 

To improve the content, functionality and usability of our Site; 

To improve our products and services; and

For any other purpose identified in an applicable Privacy Policy or other agreement between us and you.

Advertising, marketing, and public relations (including direct marketing);

Market research and competitor analysis;

To display personalized advertising when you visit our Site or a third party website; 

To contact you with special offers, such as financial incentives (where based on consent), new products, contest and sweepstakes, and other information we believe will be of interest to you;

To invite you to participate in surveys and provide feedback to us; 

To better understand your needs and interests; and

To improve our marketing and promotional efforts.

 

Disclosure of California Personal Information


We may disclose the categories of California Personal Information described above, for the business purposes described above, to:

  1. Third-party service providers and contractors that perform data processing activities on our behalf, subject to appropriate privacy and security obligations;
  2. Customers, distributors, and intermediaries in connection with the performance of transactions;
  3. Government and other authorities as required by law; 
  4. Potential purchasers and other parties in connection with the sale, purchase, or merger of a business; and
  5. Others to the extent necessary to comply with applicable law and as otherwise permitted under California Privacy Law.

 

We may disclose Identifiers and Internet or Other Electronic Network Activity Information for the commercial purposes described above to: 

  1. Third-party service providers; and
  2. Social media and advertising networks. 

 

Your California Privacy Rights


Subject to certain exceptions detailed in California Privacy Law, as a California resident, you have the right to request: (i) deletion of your California Personal Information; (ii) correction of inaccurate California Personal Information; (iii) the right to know/ access the categories of California Personal Information that we collect about you, including the specific pieces of California Personal Information; (iv) the categories of California Personal Information disclosed for a business purpose; and (v) information about the categories of California Personal Information about you that we have shared (as such term is defined under California Privacy Law) and the categories of third parties to whom the California Personal Information was shared. 

 

In addition, California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below.

 

Do-Not-Sell or Share My Personal Information


In addition to the above-stated rights, California residents have the right to opt-out of the selling or sharing of their California Personal Information, as such terms are defined under California Privacy Law.  To exercise this right, please contact us at info@goodtimebrewing.com. 

 

You acknowledge that we do not currently respond to web browser “do not track” signals or other mechanisms that indicate your preference for not having information collected over time and across different Websites or digital apps following your visit to one of our Site.

 

We will not discriminate against you by offering you different pricing or products, or by providing you with a different level or quality of products, based solely upon your exercising your rights under applicable law.  

 

Finally, we do not “sell” or “share” California Personal Information about consumers that we know are younger than 16 years old without opt-in consent.

 

Exercising Your Rights   


If you are a California resident and wish to request the exercise of these rights as detailed above or have questions regarding the California Personal Information collected or shared with third parties, please contact us at info@goodtimebrewing.com.  When submitting your request, please include the specific nature of your request, referencing "Your California Privacy Rights," as well as your first and last name, email address, and zip code or mailing address.  We may apply any exceptions or other conditions available under law when responding to access, correction, deletion, or other requests. We will generally fulfill requests for access, correction, and deletion within 45 days of receiving a valid verified request. We may extend the respond time by another 45 days by notifying the individual of the time extension. 

 

Authorized Agents


To the extent that you elect to designate an authorized agent to make a request on your behalf, the authorized agent must provide appropriate documentation including written signed permission from you, proof of your identity, and verification of the agent’s identity; a valid, designated power of attorney as defined under the California Probate Code, and certificate of registration as an agent before the California Secretary of State.  If you are an agent submitting the request on behalf of a California consumer, please contact us at info@goodtimebrewing.com.

 

Financial Incentives 


We may offer rewards programs that allow participants to earn or otherwise receive discounts in return for registering and/or making purchases or leaving a review. Participation in these programs is voluntary and requires your prior opt-in consent, which you may revoke at any time by following the instructions provided in such terms. Information collected via these programs may include email address and other contact information, demographic information, and opinions. 

 

Because our programs involve the collection of personal information, they might be interpreted as a “financial incentive” under California law. The value of your personal information to us is related to the value of the perks (e.g., discounts) provided in the program less the expense related to offering those benefits to program participants. 

 

Data Retention


We keep your California Personal Information for as long as needed or permitted according to the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you; (ii) for the duration of a contract with you; (iii) as required by a legal obligation to which we are subject to; or (iv) as advisable considering our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations).   We may remove California Personal Information for inactive accounts from our database, subject to any applicable legal or regulatory obligations. Furthermore, we may delete California Personal Information from our database at any time and without providing any reason.

 

Shine The Light 


Separately, under California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California residents who provide us their Personal Information are entitled to request and obtain from us, free of charge, information about the Personal Information (if any) we have shared with third parties for their own direct marketing use; such requests may be made once per calendar year for information about any relevant sharing in the prior calendar year (so, requests submitted in 2024 would be applicable to relevant disclosures (if any) in 2023). If you are a California resident and would like to make such a request, please contact us at info@goodtimebrewing.com, using the subject line "Request for California Privacy Information." In your request, please attest to the fact that you are a California resident and provide a current California address. We will reply to valid requests by sending a response to the email address from which you submitted your request. Please note that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing and the relevant details required by the Shine the Light law will be included in our response.


Additional Information for Virginia Consumers

Under the Virginia Consumer Data Protection Act (“CDPA”), we are required to provide specific disclosures about how we use and disclose personal information (“Virginia Personal Information”) about you (“consumers” in this section). 

 

Virginia Personal Information  


Depending on your online and offline interactions with us, we may collect and process the following categories of Virginia Personal Information:

 

  • Identifiers: including contact details such as real name, postal address, email address, account name, or other similar identifiers;
  • Customer Records: paper and electronic customer records containing Personal Information, such as name, address, telephone number;
  • Internet or Other Electronic Network Activity Information: including your interactions with our Site; 
  • Audio, Electronic, Visual, or Similar Information: audio, electronic, visual, or similar information (but note that we do not sell this information). 
  • Inferences: drawn from the information collected. 

Purposes of Use 


We use Virginia Personal Information for the following business and commercial purposes:

Business Purposes

Commercial Purposes

Negotiate, conclude, and perform contracts with vendors;

Manage our accounts and records;

Operate our Site, including through the use of analytics software;

Communicate with individuals that are, or who represent, customers, vendors, or web users related to transactions;

Protect our rights and interests;

Ensure the security of our Site and other assets;

Legal and regulatory compliance and internal control evaluations and audits (including where conducted by our internal and external audit service providers);

Obtain legal advice, including for legal proceedings and litigation and also in connection with the sale, purchase or merger of a business;

To provide the products, information and services you request; 

For security, credit or fraud prevention purposes; 

To provide you with effective customer service; 

To provide you with a personalized experience when you use our Site;  

To contact you with information and notices related to your use of our Site; 

To improve the content, functionality and usability of our Site; 

To improve our products and services; and

For any other purpose identified in an applicable Privacy Policy or other agreement between us and you.

Advertising, marketing, and public relations (including direct marketing);

Market research and competitor analysis;

To display personalized advertising when you visit our Site or a third party website; 

To contact you with special offers, such as financial incentives (where based on consent), new products, contest and sweepstakes, and other information we believe will be of interest to you;

To invite you to participate in surveys and provide feedback to us; 

To better understand your needs and interests; and

To improve our marketing and promotional efforts.

  

Your Virginia Privacy Rights


As a Virginia resident, you have the right to request: (i) deletion of your Virginia Personal Information; (ii) correction of inaccurate Virginia Personal Information; and (iii) that we confirm whether we have Virginia Personal Information and, if we do, provide access to that Virginia Personal Information that we collect about you (unless an exception applies).  

  

Exercising Your Rights   


If you are a Virginia resident and wish to request the exercise of these rights as detailed above or have questions regarding the Virginia Personal Information collected or shared with third parties, please contact us at info@goodtimebrewing.com.   When submitting your request, please include the specific nature of your request, referencing “Your Virginia Privacy Rights,” as well as your first and last name, email address, and zip code or mailing address.  We may apply any exceptions or other conditions available under law when responding to access, correction, deletion, or other requests. We will generally fulfill requests for access, correction, and deletion within 45 days of receiving a valid verified request. We may extend the respond time by another 45 days by notifying the individual of the time extension. 

 

Authorized Agents


To the extent that you elect to designate an authorized agent to make a request on your behalf, the authorized agent must provide appropriate documentation to verify the agent’s identity. We cannot respond to your request or provide you with personal information if we cannot both verify your identity or authority to make the request and confirm that personal information we have relates to you. If you are an agent submitting the request on behalf of a Virginia consumer, please contact us at info@goodtimebrewing.com. 


Contact information


If you have any questions about this Privacy Policy, please contact us at info@goodtimebrewing.com.